How do I return my Pvolve order?Updated 9 days ago
If you'd like to return your order, please use our Return Portal to begin the process.
To check your eligibility for a return or to learn more about our return policy, please visit our Return Policy and Terms page.
Note: International orders are final sale and are not eligible for returns.
Return Steps
- Head to our Return Portal
- Enter your order number and either the zip code, email address, or phone number associated with your order
- Complete the return questionnaire to generate your return label
- Pack your return securely in the original packaging
- Affix the return shipping label to the package, ensuring no other tracking labels are showing
Important: If you purchased a Bundle, your return label will cover all items in that set. If you also bought individual equipment separately, you’ll need to submit a separate return request for that item to receive a second return label.
Please note that for any individual equipment items returned outside of a Bundle, customers are responsible for covering the return shipping cost.