How do I return my Pvolve order?Updated a month ago

If you'd like to return your order, please use our Return Portal to begin the process.

To check your eligibility for a return or to learn more about our return policy, please visit our Return Policy and Terms page.

Note: International orders are final sale and are not eligible for returns.

Return Steps 

1. Head to our Return Portal
2. Enter your order number and either the zip code, email address, or phone number associated with your order
3. Complete the return questionnaire to generate your return label
4. Pack your return securely in the original packaging
5. Affix the return shipping label to the package, ensuring no other tracking labels are showing

Important: If you purchased a Bundle, your return label will cover all items in that set. If you also bought individual equipment separately, you’ll need to submit a separate return request for that item to receive a second return label. 

Please note that for any individual equipment items returned outside of a Bundle, customers are responsible for covering the return shipping cost.