What is your Pvolve Studio cancellation/no show policy?Updated 6 days ago
If you are unable to make it to a class, please cancel at least 8 hours before to avoid a penalty. This allows us to fill that spot with someone off the waitlist. If you no-show or cancel less than 8 hours before class starts, you will face the following penalty:
Flex and Flex Plus, Starter and Starter Plus, Active and Active Plus
Loss of a class for late cancellation or no show
Unlimited Membership
$15 charge for late cancellation, $20 for no show
Terms & Conditions:
- Unless otherwise noted by the studio, penalty fees apply to all membership types.
- In studios where the alternative policy is in place, only session-based memberships are subject to loss of session in place of a fee.
- Applied when a member books a class but fails to cancel AT LEAST 8 hours in advance or does not attend the class.
- Regardless of Policy choice, all Package Holders' penalties will result in a loss of session.