What should I do if I was charged for membership after cancellation or was incorrectly billed?Updated a month ago
If you were charged for a membership after canceling or believe you have been incorrectly billed, please provide us with the following details:
- First and last name
- Order number
- The last four digits of the credit card charged and the card provider
- A screenshot of the charge which includes the amount and date you were charged
- Any other email addresses your membership may be associated with
We will investigate the charge and review your membership status to address this issue accurately and efficiently.