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What should I do if I was charged for membership after cancellation or was incorrectly billed?Updated a month ago

If you were charged for a membership after canceling or believe you have been incorrectly billed, please provide us with the following details:

  • First and last name
  • Order number
  • The last four digits of the credit card charged and the card provider
  • A screenshot of the charge which includes the amount and date you were charged
  • Any other email addresses your membership may be associated with

We will investigate the charge and review your membership status to address this issue accurately and efficiently.

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