We hope you love your order! In case you don't, please click here and complete the questionnaire to star the return process. You’ll need the email address used to place the order, as well as the order confirmation number.
We do not refund original shipping and handling charges or cover the return shipping fees. Pack your return securely, in the original package if possible, and include the original packaging slip. Affix your shipping label to the package, making sure no other tracking labels are showing.
Please note that the following terms apply:
Kit and Set Purchases Only
For any purchase of a kit or set, we offer a 30-day money back guarantee. That means you can give our equipment a try and if within 30 days you’re not fully satisfied with your purchase, we’ll issue a full refund - no questions asked.
This refund must be requested within 30 days of purchase date and all equipment must be returned to be eligible.
All items may be returned within 30 days of purchase date. We do not refund original shipping and handling charges or cover the return shipping fees.
Returns on equipment must be returned in the original, unopened packaging. Any equipment returns that do not meet our policy standards will not be accepted.
We do not accept exchanges on equipment or accept partial refunds for items that came as part of a set or kit.
We refund the cost of the returned merchandise as soon as we receive the delivery and send you an email to confirm that the return has been completed. Refunds are in the form of original payment, such as the credit card used for the order. If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account.
Orders Placed through a Third-Party Vendor
Please note, we are not able to accept returns for purchases made from third-party vendors (such as Amazon, Revolve, or Wal-Mart).
Please reach out to the vendor to inquire about their return policy.