How can I return my order?

Kit and Set Purchases Only

For any purchase of a kit or set, we offer a 30-day money back guarantee. That means you can give our equipment a try and if within 30 days you’re not fully satisfied with your purchase, we’ll issue a full refund - no questions asked.

This refund must be requested within 30 days of purchase date and all equipment must be returned to be eligible.

Equipment Returns

All items may be returned within 30 days of purchase date. We do not refund original shipping and handling charges or cover the return shipping fees.

Returns on equipment must be returned in the original, unopened packaging. Any equipment returns that do not meet our policy standards will not be accepted.

We do not accept exchanges on equipment or accept partial refunds for items that came as part of a set or kit.

We refund the cost of the returned merchandise as soon as we receive the delivery and send you an email to confirm that the return has been completed. Refunds are in the form of original payment, such as the credit card used for the order. If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account.

HOW TO RETURN

To start the return process, please click here and complete the questionnaire. You’ll need the email address used to place the order, as well as the order confirmation number.