Help, my package never arrived! Kalyn July 14, 2022 19:23 Updated Follow Oh no! We're sorry to hear that. So we can make sure you receive your order, please contact our Customer Experience team HERE. Be sure to include your order number so we can best assist you! Related articles What payment options do you offer? What shipping carrier do you use? Where do you ship? Where is my order? Does the p.ball fit all sizes? Comments 0 comments Article is closed for comments.