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Orders
Can I change or cancel my order?
Once an order is placed, we cannot guarantee changes or cancellations. If you have not received shipping confirmation and you would like to request a change or cancellation, please get in touch with our Member Experience team at [email protected] as so
Help, my package never arrived!
Oh no! We're sorry to hear that. Please contact our Member Experience team at [email protected]. Be sure to include your order number and the email address associated with your order so we can best assist you.
Where is my order?
A confirmation email with tracking information will be sent to you once your order has been shipped. If you need further assistance, please reach out to [email protected]. Be sure to include your order number and the email address associated with your