Help, my package never arrived! Haley April 21, 2023 23:13 Updated Follow Oh no! We're sorry to hear that. Please contact our Member Experience team HERE. Be sure to include your order number so we can best assist you. Related articles What payment options do you offer? Where is my order? What shipping carrier do you use? Where do you ship? Does the P.ball fit all sizes? Comments 0 comments Article is closed for comments.