Orders

Where is my order?

A confirmation email with tracking information will be sent to you once your order has been shipped. If you need further assistance please submit a request HERE. Be sure to include your order number so we can best assist you.

Can I change or cancel my order?

Once an order is placed, we cannot guarantee changes or cancellations. If you have not received shipping confirmation and you would like to request a change or cancellation, please contact our Member Experience team at [email protected] as soon as poss

Help, my package never arrived!

Oh no! We're sorry to hear that. Please contact our Member Experience team HERE. Be sure to include your order number so we can best assist you.