HSA/FSA

Are there fees associated with using Truemed's services?

There is no cost to you, as long as you are shopping with a Truemed partner merchant.

Can I use my HSA/FSA for Pvolve purchases?

Yes, you can! Select Truemed as your payment option and follow their steps to complete your purchase. Learn more about the checkout process here. For more information on how Truemed works or HSA/FSA-related questions, check out Truemed Customer Suppo

Can I use my regular credit card at checkout?

Yes. If you prefer to use your regular credit card, Truemed will send you instructions on how to submit for reimbursement from your HSA//FSA administrator.

How does using my HSA/FSA account save me money?

HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rat

How long does it take for me to receive my Letter of Medical Necessity?

Generally, it takes 24-48 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in you

How to use your HSA/FSA on your recent purchase?

If you placed a recent order that is HSA/FSA eligible, please follow the steps below to submit a claim to your administrator. For more information on whether your purchase is HSA/FSA eligible, please click here. Contact your doctor or a Truemed-equiv

I don’t have an HSA/FSA. Can I still benefit from Truemed?

Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!

I don’t live in the US. Can I still get reimbursed with Truemed?

Unfortunately, Truemed is currently only available in the United States.

What are FSA and HSA accounts?

Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your emplo

What is a Letter of Medical Necessity, and how is this compliant?

The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is. There are thousands of studies showing food and exercise is often the best m

When should I use my FSA/HSA dollars?

You can use your HSA/FSA dollars all year long. However, FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose

Which items are eligible for payment with HSA/FSA?

The Truemed payment option is available for the following Bundles:. Additionally, the following items are eligible for HSA/FSA payment, and the HSA/FSA payment option will appear on the checkout page:. To use HSA/FSA for these items, you can select T